I got my car washed here, nobody notified me my car was done. I was sitting on the porch area and when I stood up they were all standing around my car doing nothing. I was the only car there. Most of them did not speak English either. I paid for the Big Kahuna and they were supposed to clean out the cup holders too in which they didn’t. I also found one of my car receipts that I keep in the glovebox on my console. No one explained to me why it was there....didn’t even check my receipt or anything. The place was clean and they did a good job on the rest of the car but the customer service is lacking. Won’t be back
Worst experience/company ever.. paid $37 for big kahuna and hot wax. not only they did a bad job ( not vacuumed well, streaks all over, scratched, cup holders are not cleaned, console not wiped etc), also I almost got my butt kicked by an employee.. He became very aggressive and slammed the door and told me not to come back. I promise I wont be coming back.. They probably wont go out of business because they are the only car wash in Palm City.. Be aware of an short tempered owner
Every time I come here I get up charged. I own a dog and drive a pick up truck I get up charged for having a large vehicle (although the interior of my truck is no larger than a normal vehicle) and I get up charged for having pet hair on my floor boards. I have never been to a car wash with so many fees. I stopped coming here and now use Stuart Car Wash and I have not been up charged once there. Although the setting is not as nice as car pro I don't need to be nickel and dimed.
I have been using this car wash for the past six years. Most of the time the car wash service is fast and the car is pretty clean. From time to time I have to do a little deeper clean when I get home, but that is expected when you use a car wash service such as this. Unfortunately today was very different. I took my car to the car wash and ran it through. It was cleaned by the staff, as usual, and handed over to me. I looked it over when I got to Publix, maybe five minutes after the wash. I found that a piece of interior trim was broken near the right second row seat. I immediately went back and discussed it with the owner. To my surprise he argued with me, actually became aggressive when I tried to explain my point, and was told by the owner "I don't think you understand". Trust me when I tell you my car, which is only six months old, did not have a broken piece of interior trim prior to entering this car wash. The way the owner handled this situation was very unfortunate. He probably doesn't care, based on his actions, but this place has lost my business. I wanted to put the word out, just in case someone else has their car damaged at the hands of this business. Don't expect them to take responsibility.
The staff here is amazing! Very kind and considerate. I don't take my car anywhere else.
Car Pro Auto Spa Of Palm City is a US Car Wash based in Palm City, Florida. Car Pro Auto Spa Of Palm City is located at 3461 SW Martin Downs Blvd, Palm City, FL 34990, USA.
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